I. General
Rich Carter ("Company", "we", "us" and "our") respects the privacy of its users accessing its website at richcarter.com ("Website").
For the purposes of this privacy policy ("Privacy Policy") and wherever the context so requires "you", "your", "yourself", "user" shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
We value the trust you place in us when shopping for premium innerwear, socks, and perfumes. That's why we insist upon the highest standards for secure transactions and customer information privacy.
Please read the following statement to learn more about our information gathering and dissemination practices.

II. Privacy Statement
Rich Carter depends upon the collection and use of identifiable Personal Information including, but not limited to, any computer-generated identification number (including IP Addresses), and any other information relating to your physical, physiological, mental or economic, cultural or social identity (the "Personal Information") in order to provide the services offered on the Site. Rich Carter will only collect and use your Personal Information in accordance with this Privacy Policy and only as is necessary to provide you with the services that you have requested unless you indicate otherwise. If you do not agree with this Privacy Policy, do not use the Site. (Please note that this Privacy Policy shall not apply to any Personal Information submitted in connection with applications for employment at Rich Carter, even if submitted through the Site.)

Collection of Personally Identifiable Information and other Information

When you use our Website to browse or purchase innerwear, socks, and perfumes, we collect and store your personal information which is provided by you from time to time.

1. Personal Information
Personal Information for the purposes of this Privacy Policy shall include, but not be limited to

  • Your user name along with your password;
  • Your name;
  • Your address (including billing and shipping addresses);
  • Your telephone number;
  • Your e-mail address or other contact information;
  • Your date of birth;
  • Your gender and size preferences for innerwear and socks;
  • Information regarding your transactions on the Website, (including purchase history of innerwear, socks, and perfumes);
  • Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;
  • Internet protocol address;
  • Any other Information that you provide during your registration process, if any, on the Website; or
  • Identification code of your communication device which you use to access the Website or otherwise deal with Company;
2. IP AddressRich Carter may collect an IP address from all users of our Site. An IP address is a number that is assigned to your computer when you use the Internet. We do not link the IP address with personally identifiable information.

III. Applets and Cookies
Rich Carter may use applets and cookies on the Site. Applets are pieces of self-executing computer code that may be downloaded to your computer, and are deleted when you leave the Site.

Cookies are pieces of information that some websites transfer to the computer that is browsing that website and is used for record-keeping purposes at many websites. Most standard internet browsers are set to automatically accept applets and cookies. However, you can adjust your browser settings to refuse all applets and cookies or to inform you when one is being placed on your hard drive. If you choose to have your browser refuse applets and cookies, it is possible that some areas of the Site will not function properly or will be outdated when you view them.

Other Information
Certain non-personal statistical information about visitors to the Site, such as browsers, pages viewed, number of visitors, product categories browsed (innerwear, socks, perfumes), etc., may be used to optimize each particular user's experience on the Site. We also track the domains from which the Site was visited and use that data, together with the other non-personal information, to analyze trends and statistics before we discard it.

IV. Purpose and usage of information collected
The Company does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same. Information provided by you is used only:

  • To facilitate your use of our innerwear, socks, and perfume shopping experience.
  • To respond to your concerns, inquiries or address your requests for information about our various products and services.
  • To provide you with information about Rich Carter's products (innerwear, socks, perfumes) and send you information, materials and offers from the Company.
  • To send you important information regarding the website, changes to Company's terms of service and various policies or other miscellaneous information.
  • To send you surveys and marketing communications that the Company believes may be of interest to you, including new product launches and seasonal collections.
  • To personalize your experience on our Website and recommend products based on your preferences.
  • To complete and fulfill your purchase of innerwear, socks, or perfumes, including processing payments, arranging delivery, and providing customer service;
  • To administer product downloads and digital receipts;
V. Disclosure of personal information
1. Sharing with third parties

Except as described in this section, Rich Carter will not provide your Personal Information to third parties without your permission. Rich Carter does not currently sell, trade or rent Personal Information or your IP address to any third party without your prior consent. Personal Information provided to third parties is limited to only that which is reasonably needed by third parties to carry out their functions in connection with servicing, processing or administering your request or order (such as shipping partners for delivery of innerwear, socks, and perfumes).

2. Restrictions on Third party use

Rich Carter requires that third parties who have access to Personal Information held by us comply with certain safeguards, such as using the Personal Information only for the permitted previously identified purpose, and returning the Personal Information to us or destroying the Personal Information once that purpose is served.

VI. Security Practices and Measures
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, however, rest assured that Rich Carter strictly protects the security of your Personal Information and honors your choices for its intended use. Rich Carter has put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access or use of Personal Information and to maintain data security. In addition, we restrict access to Personal Information to (a) those of our employees who need to know such information in the course of their job responsibilities, (b) affiliates of Rich Carter and (c) selected third-party companies, subject to the terms of this Privacy Policy.

VII. Miscellaneous
User rights and discretions

  • All Personal Information provided to the Company by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an email to us, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said Information was sought.
  • You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
  • You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
  • The Company may, if you prefer, send direct advertisement mailers to you at the address given by you regarding new arrivals, seasonal collections, and special offers on innerwear, socks, and perfumes. You have the option to opt-out of this direct mailer by clicking at the unsubscribe link option attached to email.
VIII. Use by children
1. Rich Carter Policy

This Site is not geared to children under 13 years of age, and Rich Carter does not seek to collect Personal Information about children under 13 years of age through its Site. If we discover that such information has been provided and collected through the Site, we will delete such information. Thus, we typically retain no identifiable information about kids.

IX. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us through email: [email protected] or phone: (+91) 9xxx932433

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